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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelley Deas

Kelley Deas

November 11, 2024

5  out of  5
rating by Kelley Deas
"Very quick to get back with you and excellent answering any questions/concerns you may have."
We responded:
"Hey Kelley, we take pride (and do our best) in efficient customer service! Thanks for the 5 stars and great review. "
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Alex Hirsch

November 8, 2024

5  out of  5
rating by Alex Hirsch
"Sarah was fantastic! She walked me through the details of the policies and explained everything clearly AND provided a great quote. Thanks!"
We responded:
"Alex, thanks for the kind words about Sarah and the 5 stars! She does a fantastic job and we’re lucky to have her on the team! "
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Brent Conatser

October 24, 2024

5  out of  5
rating by Brent Conatser
"I can’t say enough good things about this State Farm office! I’ve been with this same office since 1985. Will, Eliza and Kelsey are all top notch professionals. I would and will recommend this office to anyone I know. If you want professional, friendly service this is the agency !"
We responded:
"Brent, thank you for the kind words and recommendation! Eliza and Kelsie are great. Looking forward to continuing to providing you with the same level of customer service moving forward. "
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George Hage

October 16, 2024

5  out of  5
rating by George Hage
"I was very happy with the help I was given."
We responded:
"Hey George, thanks for the great review and kind words. We love to hear our customers being happy!"
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Trevor Reusch

October 3, 2024

5  out of  5
rating by Trevor Reusch
"Had 2 great experiences with this agency. Previously lowered my premium somewhere near 40% from online quotes. Very friendly. Had the pleasure of speaking with Caleb today, who despite power outage and system issues, was able to quickly get me insured in my new vehicle in under 30min, while I was sitting in the dealership parking lot. Would refer a friend. Another really great call with Kimberly. Thank you!"
We responded:
"Trevor, thank you so much for trusting our agency with your insurance needs. We greatly appreciate you!"
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Melissa Nicholson

September 18, 2024

5  out of  5
rating by Melissa Nicholson
"The Wm. Hardin St. Farm Agency was a refreshing change from our former insurance agency. Kelsie Doyle and Meghan Wallen were responsive, efficient, knowledgeable and extremely helpful in moving all our insurance to their agency. They actually answer the phone EVERY time! We ended up saving about $1500 for two homes, two autos and an umbrella policy. We are very pleased that we moved our insurance and highly recommend Kelsie and Meghan and the Wm. Hardin State Farm Agency."
We responded:
"Hey Melissa, thanks for trusting us with your insurance needs and the recommendation. Kelsie and Meghan do a fantastic job for our insureds!"
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Michael Alsman

September 16, 2024

5  out of  5
rating by Michael Alsman
"Kimberly was very knowledgeable and polite. We got great coverage at a great price. Please contact Kimberly Laws for your insurance needs, you won’t be sorry."
We responded:
"Michael, thanks for the kind words about Kimberly and for the great review. We’re excited to continue the same knowledge and excellent service moving forward!"
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gary walker

September 14, 2024

5  out of  5
rating by gary walker
"Kimberly and William Hardin State Farm Insurance were very helpful to understanding my insurance needs. Whatever you need, I would recommend you talk to them first."
We responded:
"Gary, thanks for the great review and recommendation! Kim is a rockstar!"
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Brian Pennington

August 22, 2024

5  out of  5
rating by Brian Pennington
"Sarah Biter is awesome. We had a short amount of time to get our insurance together to start our business and she was quick, punctual, and communicative. Highly recommend her at the William Hardin office."
We responded:
"Brian, thanks for the 5 stars and compliments to Sarah! Love hearing she accommodated your urgency. "
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Chad Mercier

August 13, 2024

5  out of  5
rating by Chad Mercier
"Was treated really well and I had nothing but a great experience. A reminder why I prefer to stay with State Farm."
We responded:
"Hey Chad, we love to hear these things! Thanks for the 5 stars and great review. Looking forward to providing a great experience for you always!"
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Sedona Feretto

August 7, 2024

5  out of  5
rating by Sedona Feretto
"Extremely fast and easy to work with and patient!"
We responded:
"Thanks for the 5 stars, Sedona! We try to make it as easy as possible! "
Profile photo of Penny Mills

Penny Mills

August 6, 2024

5  out of  5
rating by Penny Mills
"Transferring service/policy from a different state. Sarah was kind, knowledgeable and efficient. Seamless process. Thanks!"
We responded:
"Hey Penny, love hearing that it was seamless! Thanks for the kind words and 5 stars!"
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Ryan Johnson

July 23, 2024

5  out of  5
rating by Ryan Johnson
"Knowledgeable, concise, and extremely nice. Highly recommended for your auto insurance needs."
We responded:
"Ryan, thanks for the 5 stars and recommendation. We strive for nothing less! "
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Alexander Stoker

July 18, 2024

5  out of  5
rating by Alexander Stoker
"Very friendly, informative, and professional."
We responded:
"Alexander, thanks for the great review! "
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Islombek M

July 18, 2024

5  out of  5
rating by Islombek M
"Very helpful and responsive team I like to work with them. They are very patient and don’t mind explaining differently to make you understand better in terms of coverage and how it works. Team is great and Eliza is very kind . Thank you all"
We responded:
"Islombek, thanks for the 5 stars! We always try to be responsive and of course patient, that’s what we’re here for. Eliza is very kind!"
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Shamecka Hypolite

July 9, 2024

5  out of  5
rating by Shamecka Hypolite
"I spoke with Kelsie Doyle through the whole process of getting my auto, life and renters insurance. She was great. She explained everything thoroughly. She was very professional and patient the whole time even when I asked some of the same questions over again. Thank you so much. I am happy that I chose State Farm."
We responded:
"Shamecka, thank you for the 5 stars and more importantly the kind words about Kelsie. We’re looking forward to servicing your policies moving forward!"
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becky mcminnis

June 24, 2024

5  out of  5
rating by becky mcminnis
"I have state farm ever since I I was 18 and any time I was in need it was handled very quickly I can't say enough good stuff about my insurance"
We responded:
"Becky, thank you for your loyalty and great review. We strive for nothing less in the timeliness for you guys. "
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Deresha

June 21, 2024

5  out of  5
rating by Deresha
"Very professional knowledgable and courteous."
We responded:
"Hey Deresha, we love to hear it and strive for exactly that! Thanks for the great review."
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Manny Ortiz

June 21, 2024

5  out of  5
rating by Manny Ortiz
"Great State Farms agency branch! William and his associates have addressed all my questions and concerns promptly and efficiently and have provided me with plenty of coverage for my all insurance needs. Thank you!"
We responded:
"Hey Manny, thank you for the kind words and the 5 stars. We love happy customers! "
Profile photo of John McNabb

John McNabb

June 20, 2024

5  out of  5
rating by John McNabb
"Will and the rest of the team have been great to work with on all my insurance needs. They are easy to reach and reply to questions quickly."
We responded:
"Hey John, thanks for putting trust in us to handle all your insurance needs. We appreciate the 5 stars!"
Profile photo of Alysia Chendemi

Alysia Chendemi

June 20, 2024

5  out of  5
rating by Alysia Chendemi
"Extremely helpful agents, Kelsie specifically is diligent and kindhearted while she addressed all of my questions which helped me secure my decision to be insured by them."
We responded:
"Alysia, thanks for the kind words regarding Kelsie. She is a rockstar and takes pride in her interactions with all of our customers. Thanks for the 5 stars!"
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Jim Lewis

June 13, 2024

5  out of  5
rating by Jim Lewis
"Great company with great and efficient service. Top notch agent and staff. Have helped me recently with a renter's claim and an auto claim. Have been with State Farm for 35 years!"
We responded:
"Jim, thanks for the 5 stars and especially your loyalty! We strive to be the best part of your worst day (during a claim). "
Profile photo of Blake Ferguson

Blake Ferguson

June 6, 2024

5  out of  5
rating by Blake Ferguson
"Great service experience with Kelsie! Came to State Farm with a fairly unique situation and they helped me through getting a new policy for auto and home in a matter of hours, thanks!"
We responded:
"Blake, love to see we can help with unique situations in a timely manner! Doesn’t surprise me Kelsie was the one to do it! Thanks for the great review. "
Profile photo of Alex Perez

Alex Perez

May 29, 2024

5  out of  5
rating by Alex Perez
"Eliza from the Hardin group has been super helpful with several car changes, and has always worked very quickly when I have had issues."
We responded:
"Alex, thanks for the kind words for Eliza and great review. She’s an all star!"
Profile photo of Pam Roberts

Pam Roberts

May 17, 2024

5  out of  5
rating by Pam Roberts
"Always attentive and timely. Very customer service driven."
We responded:
"Pam, we try our best and make it a priority! Thanks for the 5 stars. "