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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ikechukwu Nwofia

Ikechukwu Nwofia

February 13, 2025

5  out of  5
rating by Ikechukwu Nwofia
"Sarah, is direct and straightforward with any inquiries you might have with your account. The great thing about that, is that she does it with so much grace and empathy."
We responded:
"Hey Ikechukwu, thanks for the great review and 5 stars! That’s a hard line to balance, to be direct but with grace. We know Sarah is the one to do it. "
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Michael Buchholz

February 13, 2025

5  out of  5
rating by Michael Buchholz
"Seamless interaction from a non- pressured quote to answering follow- up questions, and the signing of a completed contract. Kimberly was amazing!"
We responded:
"Michael, Thanks for the king words about Kimberly and the 5 stars. "
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Breanna Boggs

February 12, 2025

5  out of  5
rating by Breanna Boggs
"Kim was amazing to work with she really made the process of switching my insurance easy and hassle free. Would recommend this agent 10/10"
We responded:
"Hey Breanna, thanks for the great review and recommendation! Kimberly does a great job and we’re lucky to have her as a part of the team. "
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Stacey Holderbach

January 22, 2025

5  out of  5
rating by Stacey Holderbach
"Kelsie was super helpful in getting my homeowners and auto insurance bundled to save me some money. Very friendly and fast."
We responded:
"Thanks for the great review Stacey! Kelsie is a rockstar and a big part of our team. "
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James Holland

January 16, 2025

5  out of  5
rating by James Holland
"I asked if I could give 10 stars although there’s only five stars that you can give as the highest. Mrs. Kimberly laws in my opinion excel in what she does. She explains things very carefully so that 1 can understand and make a rational decision. individuals like her in this fast moving pace of time, Are very hard to come by. Thank you, Miss Kimberly!"
We responded:
"James, we would love 10 stars (if possible). She is definitely a rockstar! She’s very patient and truly cares about each insured. Thank you for the kind words and great review!"
Profile photo of Mei

Mei

January 14, 2025

5  out of  5
rating by Mei
"I am new to State Farm. Kimberly is very knowledgeable and nice, helping me secure great coverage at a good price!"
We responded:
"Hey Mei, thanks for the great review! Kimberly has a ton of experience and knowledge. We appreciate the kind words and love that she was able to provide great coverage at a good price!"
Profile photo of Kristy Craig

Kristy Craig

January 6, 2025

5  out of  5
rating by Kristy Craig
"Kimberly is amazing! She showed extreme urgency and accuracy. She was able to walk me through the process and provide me options all within the hour. I have been shopping for 4 months and wish I would have started here."
We responded:
"Hey Kristy, thanks for the kind review and 5 stars. Kimberly is fantastic and a key piece to the team! We appreciate you!"
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maria marin

December 12, 2024

5  out of  5
rating by maria marin
"Staffs are very friendly, helpful and experienced"
We responded:
"Hey Maria, thanks for the 5 stars and kind words! We appreciate you!"
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javian bray

December 5, 2024

5  out of  5
rating by javian bray
"Great service and great explanation of insurance policies"
We responded:
"Hey Javian, thank you for the 5 stars and great review!"
Profile photo of Hayden Hatfield

Hayden Hatfield

November 20, 2024

5  out of  5
rating by Hayden Hatfield
"Kelsie went above and beyond to help me with an affordable rate. She was very thorough, considerate, and followed through every step of the way. Highly recommend! :)"
We responded:
"Hayden, thank you for the great review and recommendation! Kelsie does a fantastic job and takes pride in taking care of our customers. "
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Kelley Deas

November 11, 2024

5  out of  5
rating by Kelley Deas
"Very quick to get back with you and excellent answering any questions/concerns you may have."
We responded:
"Hey Kelley, we take pride (and do our best) in efficient customer service! Thanks for the 5 stars and great review. "
Profile photo of Alex Hirsch

Alex Hirsch

November 8, 2024

5  out of  5
rating by Alex Hirsch
"Sarah was fantastic! She walked me through the details of the policies and explained everything clearly AND provided a great quote. Thanks!"
We responded:
"Alex, thanks for the kind words about Sarah and the 5 stars! She does a fantastic job and we’re lucky to have her on the team! "
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Brent Conatser

October 24, 2024

5  out of  5
rating by Brent Conatser
"I can’t say enough good things about this State Farm office! I’ve been with this same office since 1985. Will, Eliza and Kelsey are all top notch professionals. I would and will recommend this office to anyone I know. If you want professional, friendly service this is the agency !"
We responded:
"Brent, thank you for the kind words and recommendation! Eliza and Kelsie are great. Looking forward to continuing to providing you with the same level of customer service moving forward. "
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George Hage

October 16, 2024

5  out of  5
rating by George Hage
"I was very happy with the help I was given."
We responded:
"Hey George, thanks for the great review and kind words. We love to hear our customers being happy!"
Profile photo of Trevor Reusch

Trevor Reusch

October 3, 2024

5  out of  5
rating by Trevor Reusch
"Had 2 great experiences with this agency. Previously lowered my premium somewhere near 40% from online quotes. Very friendly. Had the pleasure of speaking with Caleb today, who despite power outage and system issues, was able to quickly get me insured in my new vehicle in under 30min, while I was sitting in the dealership parking lot. Would refer a friend. Another really great call with Kimberly. Thank you!"
We responded:
"Trevor, thank you so much for trusting our agency with your insurance needs. We greatly appreciate you!"
Profile photo of Melissa Nicholson

Melissa Nicholson

September 18, 2024

5  out of  5
rating by Melissa Nicholson
"The Wm. Hardin St. Farm Agency was a refreshing change from our former insurance agency. Kelsie Doyle and Meghan Wallen were responsive, efficient, knowledgeable and extremely helpful in moving all our insurance to their agency. They actually answer the phone EVERY time! We ended up saving about $1500 for two homes, two autos and an umbrella policy. We are very pleased that we moved our insurance and highly recommend Kelsie and Meghan and the Wm. Hardin State Farm Agency."
We responded:
"Hey Melissa, thanks for trusting us with your insurance needs and the recommendation. Kelsie and Meghan do a fantastic job for our insureds!"
Profile photo of Michael Alsman

Michael Alsman

September 16, 2024

5  out of  5
rating by Michael Alsman
"Kimberly was very knowledgeable and polite. We got great coverage at a great price. Please contact Kimberly Laws for your insurance needs, you won’t be sorry."
We responded:
"Michael, thanks for the kind words about Kimberly and for the great review. We’re excited to continue the same knowledge and excellent service moving forward!"
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gary walker

September 14, 2024

5  out of  5
rating by gary walker
"Kimberly and William Hardin State Farm Insurance were very helpful to understanding my insurance needs. Whatever you need, I would recommend you talk to them first."
We responded:
"Gary, thanks for the great review and recommendation! Kim is a rockstar!"
Profile photo of Brian Pennington

Brian Pennington

August 22, 2024

5  out of  5
rating by Brian Pennington
"Sarah Biter is awesome. We had a short amount of time to get our insurance together to start our business and she was quick, punctual, and communicative. Highly recommend her at the William Hardin office."
We responded:
"Brian, thanks for the 5 stars and compliments to Sarah! Love hearing she accommodated your urgency. "
Profile photo of Chad Mercier

Chad Mercier

August 13, 2024

5  out of  5
rating by Chad Mercier
"Was treated really well and I had nothing but a great experience. A reminder why I prefer to stay with State Farm."
We responded:
"Hey Chad, we love to hear these things! Thanks for the 5 stars and great review. Looking forward to providing a great experience for you always!"
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Sedona Feretto

August 7, 2024

5  out of  5
rating by Sedona Feretto
"Extremely fast and easy to work with and patient!"
We responded:
"Thanks for the 5 stars, Sedona! We try to make it as easy as possible! "
Profile photo of Penny Mills

Penny Mills

August 6, 2024

5  out of  5
rating by Penny Mills
"Transferring service/policy from a different state. Sarah was kind, knowledgeable and efficient. Seamless process. Thanks!"
We responded:
"Hey Penny, love hearing that it was seamless! Thanks for the kind words and 5 stars!"
Profile photo of Ryan Johnson

Ryan Johnson

July 23, 2024

5  out of  5
rating by Ryan Johnson
"Knowledgeable, concise, and extremely nice. Highly recommended for your auto insurance needs."
We responded:
"Ryan, thanks for the 5 stars and recommendation. We strive for nothing less! "
Profile photo of Alexander Stoker

Alexander Stoker

July 18, 2024

5  out of  5
rating by Alexander Stoker
"Very friendly, informative, and professional."
We responded:
"Alexander, thanks for the great review! "
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IM

July 18, 2024

5  out of  5
rating by IM
"Very helpful and responsive team I like to work with them. They are very patient and don’t mind explaining differently to make you understand better in terms of coverage and how it works. Team is great and Eliza is very kind . Thank you all"
We responded:
"Islombek, thanks for the 5 stars! We always try to be responsive and of course patient, that’s what we’re here for. Eliza is very kind!"