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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Jackson

February 4, 2026

5  out of  5
rating by Sarah Jackson
"Meghan with William Hardin State Farm is phenomenal. I was in an accident recently and needed help with communication between me and the claims department. They were quick to answer my questions and resolve my claim. Great rates. Would highly recommend!"
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Raymond Files

January 22, 2026

5  out of  5
rating by Raymond Files
"I'm glad we made the choice years ago to go with State Farm in WA state. Our experience has gotten even better since my move to Tennessee, thanks to the folks at this office. Kelsey has been going above and beyond for me since day one! She's very knowledgeable to be so young and also very patient and attentive as well. Kelsey makes sure we completely understand every aspect of my policy. When she's not available, Brody is there providing us the same kind of 5 star service. Thanks Brody and Kelsey for helping ease the stress of our cross country move. You guys really set the bar high!"
We responded:
"Raymond, thank you for taking the time and leaving a great review! Love hearing your loyalty to State Farm over the years and we’re looking forward continuing that here in TN. Means a lot to hear Kelsie and Brody helped with your transition and with continued support in the office."
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Raymond Hill

January 21, 2026

5  out of  5
rating by Raymond Hill
"My wife takes care of all the insurance. She is satisfied with State Farm Insurance."
We responded:
"Hey Raymond, thanks for the 5 stars. Love to hear your wife is happy with the office! "
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Steve Z

January 20, 2026

5  out of  5
rating by Steve Z
"Great agency, I’ve been with them for years and always get great service, highly recommend!"
We responded:
"Thanks for the 5 stars and recommendation Steve! We appreciate your loyalty."
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Andrew Bello

January 19, 2026

5  out of  5
rating by Andrew Bello
"Eliza was great, very knowledgeable, friendly and professional. She was able to save me money on my home and car policy. Would highly recommend State Farm and of course working with Eliza"
We responded:
"Andrew, thank you for the 5 stars and recommendation in regards to Eliza! She does a fantastic job! "
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Sydney Orourke

January 13, 2026

5  out of  5
rating by Sydney Orourke
"I use them for my renters insurance and they are the best! Also the best quotes I found when looking for rental insurance. I specifically work with Brody Hodge and have had nothing but a great experience. I recently moved and had an overlap in my lease and Brody was able to make sure my coverage switched over, he handled everything after I sent just one email!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Brody was able to make sure your coverage transition smooth and hassle-free. Providing excellent service and great quotes is what we strive for every day. We appreciate your trust and look forward to continuing to assist you with your insurance needs!"
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Mary

January 12, 2026

5  out of  5
rating by Mary
"I would never have another agent ever again! I love my people at state farm! They have Almost become family."
We responded:
"Thank you so much for your kind words! We’re truly honored to be considered like family and to have earned your trust. It’s our pleasure to serve you, and we look forward to continuing to support you with all your insurance needs!"
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A.J. Fullerton

January 12, 2026

5  out of  5
rating by A.J. Fullerton
"friendly and helpful!"
We responded:
"A.J., we love the 5 stars and kind words. We always want to be friendly and helpful!!! Thank you."
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Oswaldo Molina

January 10, 2026

5  out of  5
rating by Oswaldo Molina
"Servicio y atencion excellent, 🙂"
We responded:
"Oswaldo, thank you for the kind words and 5 stars! "
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Lance Whalen

January 9, 2026

5  out of  5
rating by Lance Whalen
"I’ve been through a half dozen State Farm agencies in my life and generally I am pleased. This office tho stands out as particularly good"
We responded:
"Thank you for your kind words! We’re thrilled to hear you had a great experience with our office. Your support means a lot to us!"
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SetThisOff

January 8, 2026

5  out of  5
rating by SetThisOff
"Always very polite, helpful, and quick!"
We responded:
"Thank you for the great review. We want nothing less than polite, helpful and quick!"
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Biff Brown

January 8, 2026

5  out of  5
rating by Biff Brown
"Wonderful agency! Saved me $75.00 a month on car insurance!"
We responded:
"Thank you for the 5 stars and kind words. We’re thrilled to hear we could save you money on your car insurance. If you ever need anything else, we’re here to help! "
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javine Francis

January 7, 2026

5  out of  5
rating by javine Francis
"I speak with Eliza today she was great on the phone she help me to get a good insurance cote thank you Eliza you are the best you need to be promoted to manager you make my day thank you for going above and beyond for me. (Ps). asked for Eliza when needs help with your insurance she is the best. Written by O Franklyn."
We responded:
"Eliza is fantastic and happy to hear she provided you with excellent service! Thanks for the 5 stars and encouraging words."
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Beverly Starkey

January 1, 2026

5  out of  5
rating by Beverly Starkey
"This office has been really awesome from start to finish on my claim. My car was totaled. They had my car in a shop with in two days of hitting the deer and my rental was delivered that day. With in two weeks of them declaring total loss they had my bank paid. They called and checked on me many times threw out the process. Kept open communication and was just so nice and helpful. Thank you for making a bad situation a little easier to deal with. Photo attached is my new car 😊😊"
We responded:
"Thank you for sharing your experience! We’re glad we could support you through a tough time and get you back on the road quickly. Enjoy your new car!"
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Lance Martin

January 1, 2026

5  out of  5
rating by Lance Martin
"My experience with William Hardin's State Farm Insurance agency was impressive after my wife survived a deer strike on I-40; she was shaken but the support we received made a scary situation reassuring and much appreciated."
We responded:
"We’re so glad the agency team could be there for you and your wife after hitting the deer. Providing support when it matters most is what we strive for. Wishing you both peace and safety ahead! "
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Braedan Thaprosop

December 31, 2025

5  out of  5
rating by Braedan Thaprosop
"Called about getting a cheaper auto quote. I heard about how good their multiline discount was, and that was no lie... You can tell this office is genuine and cares about people. Not just the money. Great communication as well!"
We responded:
"Thank you for the 5 star review! We’re happy to hear you experienced genuine care and great communication. We’re here to help you save and protect what matters most!"
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Cynthia Mccaster

December 31, 2025

5  out of  5
rating by Cynthia Mccaster
"Every time I have called great customer service"
We responded:
"Hey Cynthia, thank you for the 5 stars and compliment. We always want to provide good customer service! "
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Kelsey Johnson

December 31, 2025

5  out of  5
rating by Kelsey Johnson
"Kelsie was extremely professional and a joy to speak with. Wonderful service."
We responded:
"Thank you Kelsey!! Kelsie is a true professional. The kind words and 5 stars mean a lot!"
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Jaida Choice

December 31, 2025

5  out of  5
rating by Jaida Choice
"Kelsie is just absolutely awesome! Such a big help!"
We responded:
"Jaida, Thank you for the kind words about Kelsie and for the 5 stars!"
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Littlebubba Cantrell

December 31, 2025

5  out of  5
rating by Littlebubba Cantrell
"Ms Kimberly is fantastic she helped me get my insurance started with State Farm it was great experience"
We responded:
"Kimberly is fantastic!!! Glad to hear she provided a great experience. "
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Aya Allison

December 26, 2025

5  out of  5
rating by Aya Allison
"Kimberly was so helpful when transferring my auto insurance from AZ. Supportive, prompt, knowledgeable--and much appreciated. Highly recommend her when you need an agent who is on it and cares"
We responded:
"Hey Aya, thanks for recommending Kimberly and for the 5 stars! She’s fantastic! "
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Butch Cook

December 3, 2025

5  out of  5
rating by Butch Cook
"These girls are the best, fast & friendly service every time. LOVE them!"
We responded:
"Hey Butch, thank you for the great review and complimenting the team! They do a fantastic job!"
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Dave Demay

November 12, 2025

5  out of  5
rating by Dave Demay
"Very helpful team of representatives who make sure you're getting the best services you can get."
We responded:
"Dave, thanks for the 5 stars and kind review! We try our best and want nothing less!"
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Ernesto Monterosas

November 6, 2025

5  out of  5
rating by Ernesto Monterosas
"Kim is the best, she went above and beyond getting me the best rate on Home, Auto and Life. Will work with her again!"
We responded:
"Ernesto, thanks for trusting Kim and the team with your insurance policies. We look forward to continue assisting you. Thanks for the 5 stars!"
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Trakelia Dowdy

October 29, 2025

5  out of  5
rating by Trakelia Dowdy
"I spoke with Kimberly Laws and she was great. Her customer service was great and she provided a policy to fit my needs."
We responded:
"Thanks for the 5 stars and great review! Love hearing Kimberly providing a policy to fit your needs. Kimberly is fantastic! We’re excited to continue the expectations of great customer service!"