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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ETHRIDGE DIXON

September 4, 2025

5  out of  5
rating by ETHRIDGE DIXON
"I needed some General Liability insurance for my small business and my agent; Kimberly Laws set me up!! She was so quick to respond to all my questions and her emails were very knowledgeable and helpful. She answered all of my questions and even answered some before I asked. Kimberly really knows how to keep the process smooth and simple! Thanks again, Kimberly Laws! You really helped me in a stressful time! I will definitely be doing business with her again!"
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Daniel Brewer

August 30, 2025

5  out of  5
rating by Daniel Brewer
"Quick response, personable, knowledgeable agents. Always been there for us over 4 decades."
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Rhonda Lyles

August 29, 2025

5  out of  5
rating by Rhonda Lyles
"Kimberly laws with William Harden State Farm. I really appreciate working her, she quoted be with the best plan. I was very impressed with everything. Thank you."
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Jalaura Ford

August 29, 2025

5  out of  5
rating by Jalaura Ford
"After going though ups and down with different companies. Ms. kim took the time to enroll my babies and I into coverage and get us more than want was needed at an amazing cost. Thank you thank you."
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Jazmine Vanover

August 29, 2025

5  out of  5
rating by Jazmine Vanover
"Kim was fantastic to work with. Quick response time, kind and very knowledgeable."
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Niecey Crawford

August 29, 2025

5  out of  5
rating by Niecey Crawford
"I’ve been with them for a little over a year and have nothing but great things to say about the entire staff. They even sent me a birthday card in the mail lol. Little things like that matters and shows that they truly care about their customers. Kimberly Lowe was a pleasure to work with!! She went above and beyond to assure I was getting the best rate. She was very patient and understanding of my needs with my policy. She explained and answered all my questions with great detail. If you’re ever looking for insurance , give them a shot. You won’t be disappointed."
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Caryn VanCurine

August 29, 2025

5  out of  5
rating by Caryn VanCurine
"Holy Wowza! Sarah was unbelievably amazing! She bent over backwards, in the customer service lane, to help us out. And we were brand new customers, brand new to the area! I’ve been with State Farm for 35yrs, and this was hands down my best agency experience yet!!! Thanks, Sarah!!!"
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Antonio Bender

August 29, 2025

5  out of  5
rating by Antonio Bender
"Kimberly was a great help."
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Brittney Sauder

August 29, 2025

5  out of  5
rating by Brittney Sauder
"My State Farm rep Kelsie has been a game changer in my experience getting insurance. She is always quick to help and answer my questions and to make sure I’m taken care of! She truly goes above and beyond!"
We responded:
"Thanks for the 5 stars, Brittney!"
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Mary Kathryn Oliver

August 28, 2025

5  out of  5
rating by Mary Kathryn Oliver
"Kimberly was extremely quick and thorough and always followed through! Also, my husband and I were able to save $50/month on our car insurance! Not to mention, we picked up renters insurance as well and still saved more than what we were paying with Progressive. We actually called Progressive to get a discount since we had been with them for 10 years and they were not able to compete with State Farm's rates!"
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Kathy Doyle

August 28, 2025

5  out of  5
rating by Kathy Doyle
"I worked with Kelsie for my homeowners insurance and whole life policies for my grandchildren. She made the process extremely easy and was very knowledgeable about coverage and details."
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Wanda Lockett

August 23, 2025

5  out of  5
rating by Wanda Lockett
"Ms. Kimberly was fast, friendly and very efficient. She made getting insurance easy."
We responded:
"Wanda, thanks for the 5 stars and kind words about Kimberly! Friendly and efficient is great!"
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Chad Lowhorn

August 21, 2025

5  out of  5
rating by Chad Lowhorn
"Kimberly was excellent to talk to and saved us a lot of money"
We responded:
"Thanks for the great review Chad. Glad that Kimberly was able to save you money and great to talk with. "
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Mika

August 8, 2025

5  out of  5
rating by Mika
"I’ve just spoke with an AWESOME! young lady this evening…Kelsie! William Hardin, State Farm Agency (Inglewood/Nashville) She helped Me change out a HOI policy that lowered my premiums significantly. As opposed to my previous insurance company . To which, I was their customer for the last 4 years?? My premiums would go up drastically every year…hundreds of dollars each time..!?? Stating reasons of” Everybody’s is going up??!” Although, I considered myself loyal by nature, the company never honored this as such ,being I have not had any outstanding claims filed..?? Kelsie quoted me a policy plan that included her stating many options, endorsements, and add on choices without any pressure, by providing clear details on how each one would be beneficial, against premium rates and deductibles (if selected.) I truly appreciate her personable and professional “one and done” concept! and Kelsie having exceptional knowledge on how to effectively customize my plan with transparency and courtesy (this is always important to me ,when I am obtaining new business for my personal needs!) allowing myself to walk away with the reassurance, ease, and my respect for her sincerity and sufficient service services! And Oh yeah…Kelsie!! I’ve saved, saved, saved..!!.. Over $1000.00 with bundling home and auto, per your suggestion!!. ( I had to double check my previous numbers.. and yes! I couldn’t be happier!! It’s such a Blessing!! to have Kelsie a part of one of the most vital decisions one can make in this economy today.. Thank you Kelsie !! for the Great talk and providing this “old lady”Exceptional Customer Service , saving me hundreds of dollars and a Peace of Mind! Mika, 2025"
We responded:
"Hey Mika, thank you for the incredible review! Kelsie does a fantastic job and truly cares about our insureds. Thank you thank you… we’re excited to continue with the same expectations servicing your policies moving forward!"
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Lorre Mendelson

July 24, 2025

5  out of  5
rating by Lorre Mendelson
"Kimberly Laws was amazing and helped us have a very smooth transition from Florida to Nashville. Highly recommend her!"
We responded:
"Hey Lorre, welcome to Nashville and thank you for the 5 stars! Kimberly is fantastic and love hearing the positive feedback!"
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S A

July 9, 2025

5  out of  5
rating by S A
"William is really easy to work with, he's got a very responsive staff, and has was readily available when I needed to speak with him while I was traveling. Top notch provider!"
We responded:
"We appreciate the kind words and great review! We definitely strive to make it as easy as we can for our insureds. "
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Stephen Thomas

July 4, 2025

5  out of  5
rating by Stephen Thomas
"Very helpful and communicative through the insurance process!"
We responded:
"Hey Stephen, thanks for the kind words. We definitely try to make it as easy as possible!"
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Lisa Money Jackson Jackson

July 4, 2025

5  out of  5
rating by Lisa Money Jackson Jackson
"kimberly Laws was the person I worked with to get switched over. She was great to work with, nice and sweet!! Easy to send info back and forth. saved me some money."
We responded:
"Kimberly is fantastic, thank you for the 5 stars and kind words! "
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Jack Rogers

June 4, 2025

5  out of  5
rating by Jack Rogers
"Easy to actually speak to a person, and she was very helpful. Best price too!"
We responded:
"Hey Jack, thanks for the 5 stars and kind words! We def want to make it as easy for you guys ti get in touch! "
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William Holt

June 3, 2025

5  out of  5
rating by William Holt
"Ms. Kimberly has a great work ethic and is very professional as well as prompt. She is delightful to speak with , very knowledgeable as well."
We responded:
"William, thanks for the kind words regarding Kimberly. She is fantastic and we’re grateful to have her!"
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Crystal Holt

June 3, 2025

5  out of  5
rating by Crystal Holt
"I would like to thank Ms. Kimberly for all the help that she gave to us."
We responded:
"Hey Crystal, glad to hear Kimberly was able to assist! Thanks for the 5 stars!"
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Conner Egger Bovet

May 23, 2025

5  out of  5
rating by Conner Egger Bovet
"If you’re in the market for car insurance I would highly suggest working with Kelsey she is very knowledgeable and very easy to work with. I would recommend to family and friends."
We responded:
"Thanks for the 5 stars, recommendation and great review regarding Kelsie! She does a great job and loves what she does! "
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jacob brunson

May 15, 2025

5  out of  5
rating by jacob brunson
"Kimberly Laws was so helpful and quick in getting me insurance! Thanks again!"
We responded:
"Hey Jacob, love hearing Kimberly was helpful and quick in providing your insurance plan! Thanks for great review!"
Profile photo of Deresha

Deresha

May 14, 2025

5  out of  5
rating by Deresha
"Very professional knowledgable and courteous."
We responded:
"Hey Deresha, we love to hear it and strive for exactly that! Thanks for the great review."
Profile photo of Matt Johnson

Matt Johnson

April 17, 2025

5  out of  5
rating by Matt Johnson
"Kimberly was super helpful and very friendly with great knowledge. She helped me get a policy set up very quickly and was quick to communicate."
We responded:
"Hey Matt, thanks for the kind words and 5 stars. Kimberly is a rockstar!"